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The service provider did not show up at agreed upon date and time While I totally understand this carrier had a breakdown, the communication has been very poor. Every time an update was given, it took us reaching out first, sometimes several times before a response. We requested that he cancel if he was not going to be able to pickup, this was not done. Nothing was done to try to work with us on this shipment, when issues arose. As a business if you are having issues, you should do everything you can to try and communicate and make things right. This sadl
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We have worked a lot with Brad over the years. He is a good guy, works hard to make everyone happy. Hope to work with him again soon.
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Brad is great to work with. Hope to work with him again.
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Carrier was very late for pickup, did not act like this was a big deal and said it is common in his field. Missed scheduled drop off time that he created with the receiving customer. He then just left it on their porch. Promised reimbursement for late pickup and delivery. We never got it. Very hard to communicate with. Uship had to step in several times. Does not feel like uShip should be involved with issues, and got very aggravated when they got involved. Beware of this company.
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Beware of this company. It took uShip stepping in several times, and still no resolution was met. This company stopped communicating with us and uShip, after making several promises to reimburse us and make things right. This company acts much bigger than it is, with a fancy website, communication service, and fancy job titles, in reality it is one guy running the whole show. I would stay far away from this carrier.
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Always great and a pleasure to work with! Response from BnBTransporting: Always an awesome experience, amazing to work with!
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Great to work with
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Super professional, and very easy to work with. I know they are new to uShip, but they are very qualified and professional, you can tell they know what they are doing. I would trust them with any of our furniture pieces in the future.
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Super nice guy! Worked with us when we were having issues getting a hold of the receiving end customer. Very professional and great communication. Would gladly use again.
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Easy to work with, super nice and proffessional. Will for sure use agaib!
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