As a neutral venue, we recommend that you do your due diligence when deciding on a Service Provider. This includes researching Service Provider profiles and requesting certain information after a match is made and before paying your Service Provider or allowing the Service Provider to pick up your items. This information includes references, bills of lading, legal documents, insurance, etc. If you have a complaint or feel like you may have experienced fraud on the uShip site, you should read our safety information and contact uShip Member Support for further assistance. Additional information regarding Internet fraud can be found at the National Consumers League’s Fraud website.