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Although I neglected my projected delivery date, Alejandro was forgiving enough. Although he was calling regularly, he was unavailable by any means aside of e~mail
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thanks you SIR, it was a pleasure to work for you,i wish every body was competible,thanks so much Response from Alejandro A.: Thanks Henry. Por favor comunicate conmigo con un email.
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Super great people to work with Response from Alejandro A.: They delivered on time. Excellent people to work with, thank you.
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After communicating directly, I am not comfortable with this customer I have no confident in doing business with him. There are too many miscommunications. Response from Alejandro A.: After I accepted, it took him days to communicate with me. Not comfortable with this guy. So I decided to cancell.
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Realistically what happened on this order is the automated bidder misquoted. That's pretty obvious based on the other bids on this load. It didn't take into account that no one goes to Laredo. I tried to explain this to the customer and told him that to get a carrier to go there would cost more money. We don't make any more money at all. In fact we weren't going to make anything to get it moved. Common sense tells you the bid wasn't good. Response from Alejandro A.: Common sense should tell you to get rid of your automated bidder. Commo sense should also tell you to check your bids and if they are not REALISTC, you need to delete them before someone accepts them.
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alejandro is a GREAT CUSTOMER - I was paid as agreed and in full - - - Customer was communicative - - - Customer was helpful in resolving problems - - - I would do repeat business with this customer over and over again. – Andy with American Group Shipping (shipAG) Response from Alejandro A.: Andy is a great guy and he will go the extra mile to serve you well. Thanks again Andy.
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Shipment had a few glitches, nothing that couldnt be fixed with good communication-glad to have Alejandro as a customer. Alls well that ends with only one more step to get to its restorer. Response from Alejandro A.: Excellent communication and service. Thanks for trasnporting my 1971 Karmann Ghia Convertible.
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Rating:
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Positive
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Left by:
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Deleted
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On:
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2/18/2010
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For:
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2 Big Boxes
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Alejandro was great to work with! Excellent communication, and immediate payment! Very smooth transit, and he even arranged for pick-up at the terminal. Thanks again Alejandro!!! Response from Alejandro A.: Thanks to you for your excellent service.
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Good Communication!! Good To Deal With!! A+++++
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These guys were great. I look forward to working with them in the future.
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